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Services

Placing an Order Online

You can easily place your order online. When your order has been completed and approved, transit or parking passes will be mailed to your home.

Simply follow these steps:

  1. 1. Log in to your CONEXIS online account.
  2. 2. Click “Enroll/Update Commuter Election”
  3. 3. Find your metropolitan area and transit or parking vendor.
  4. 4. Select from the available products.

When you place your order, you may set up a recurring order each month — in most cases for up to 13 months. You may also skip months and edit recurring orders that are already in place.

After you place your order, you will receive an email with an order reference number. This message does not confirm that your order has been approved.

Cancel an Order

Log in to your online account and click the option to edit or delete current or future orders. If you miss the deadline, any changes will apply to your order for the following month.

Helpful Hints

If your transit or parking vendor is not listed on the order site, you may submit a request to add the vendor to the database. Select “If you cannot find your provider, click here,” and then enter the transit authority or parking vendor information. When the vendor has been verified and added to the database, you will receive an email. Note: This process typically takes five to 10 days.

If you do not know your transit or parking vendor, check out the table of available transit passes displayed at the bottom of the order screen. If you do not recognize the pass that you typically purchase, visit the transit authority’s website by clicking the link above the transit table.

If you need additional information, visit our Commuter Benefits FAQs page.

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